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  • Creating a Demo Customer Account

    20-03-2022 1:03 PM
    To Create a Demo Customer Account ...
  • Logging into the Control Panel

    20-03-2022 1:04 PM
    Login from the Al Shahba Technology FZCO Webs...
  • Changing your Control Panel Username, Mobile Number and other Contact Details

    20-03-2022 1:05 PM
    ...
  • Changing your Control Panel Password

    20-03-2022 1:05 PM
    Changing the Password from wit...
  • Changing your Personal Identification Number (PIN)

    20-03-2022 1:06 PM
    ...
  • Setting your Email Preferences

    20-03-2022 1:07 PM
    ...
  • Setting your Language Preferences

    20-03-2022 1:07 PM
    ...
  • Step Verification

    20-03-2022 1:08 PM
    FAQs How do I enable 2-Step Verification? ...
  • FAQs

    20-03-2022 1:09 PM
    Listed below are some Frequently Asked Questions for 2-Step Verification. What is 2-Step Verification? 2-Step Verification is a security process in which you provide two means of identification. With 2-Step Verificat...
  • How do I enable 2-Step Verification?

    20-03-2022 1:09 PM
     STEP 1...
  • How do I disable 2-Step Verification?

    20-03-2022 1:10 PM
     STEP 1...
  • Manage Billing

    20-03-2022 1:10 PM
    Adding Funds in your Debit Account Executing an Order / Bal...
  • Adding Funds in your Debit Account

    20-03-2022 1:11 PM
    ...
  • Executing an Order / Balancing an Invoice or Debit Note

    20-03-2022 1:11 PM
    ...
  • Cancelling an Order / Invoice

    20-03-2022 1:12 PM
    ...
  • Requesting Refund from Al Shahba Technology FZCO

    20-03-2022 1:12 PM
    ...
  • Listing / Searching your Transactions

    20-03-2022 1:14 PM
    To List Transactions (Anchor: ...
  • Locked Funds

    20-03-2022 1:14 PM
    The concept of Locked funds is really simple. Every Order that is processed deducts funds from your Account. However, Bulk Orders (like Bulk ...
  • EU VAT FAQs

    20-03-2022 1:15 PM
    Overview VAT (Value Added Tax) is a tax on consumer spending within the territory of a European Union (EU) Member State. The European Union makes it mandatory for all its member countries to implement VAT as per the EU VAT code. &#...
  • Service Tax FAQs

    20-03-2022 1:15 PM
    Overview Service tax is a tax levied on the transaction of certain services specified by the Government of India. How does this affect me? If Service Tax is applicable to you, the invoices gen...
  • GST FAQs

    20-03-2022 1:16 PM
    Overview Goods and Services Tax (GST) is an indirect tax throughout India to replace taxes levied by the Central and State Governments of India. What are the rules for charging GST? When the s...
  • VAT for Russia FAQs

    20-03-2022 1:16 PM
    Overview VAT (Value Added Tax) is a tax levied on goods and services sold in Russia. How does this affect me? If VAT for Russia is applicable to you, the invoices generated will be updated...
  • Listing All Orders under your Customer Account

    20-03-2022 1:17 PM
    ...
  • Viewing your Login History

    20-03-2022 1:18 PM
    ...
  • Viewing all important Announcements posted in your Control Panel

    20-03-2022 1:18 PM
    From time to time Al Shahba Technology FZCO may post important announcements within your Control Panel. This announcement would appear to you: Immediately upon login into your C...
  • Restriction on Change of Country and Legal Name

    20-03-2022 1:19 PM
    Modification of Legal Name (Company/Name) and/or Country (from within the Customer Control Panel) will not be possi...
  • Session Timeout

    20-03-2022 1:19 PM
    Session timeout is a concept that the system uses to define a time period in which a Customer Control Panel session is valid / accessible. This time period is 15 minutes. The session timeout ensures that you are logged o...
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