Search Knowledge Base Articles

Renewing, Deleting your Order

To Renew your Order

  1. Login to your Control Panel, Search for the domain name for which you have purchased this Order and go to the Order Information view. 1

  2. Click the Renew button.

  3. Select the duration for which you wish to Renew the Order.

  4. Click the Renew Order button.

  5. Proceed to pay for the Invoice generated for the Renewal.

NOTE

  • The renewal charge for your Hosting Order would include the renewal charge for any associated Add-ons that you might have purchased. If you do not wish to renew any of the Add-ons, you need to first delete it/them. Refer to the Delete Add-on article for the specific Product.

  • The orders included in a Combo Plan can be renewed independently. Renewals will be billed at regular prices for each individual order in a Combo Plan.

To Delete your Order (Anchor: delete)

  1. Login to your Control Panel, Search for the domain name for which you have purchased this Order and go to the Order Information view. 2

  2. Click the Delete Order link.

  3. Click the Delete Order button to complete the Deletion of this Order.

NOTE

  • Deletion of an Order within 30 days of purchase entitles you to a full refund of your Cost Price. The refund upon deletion will be given to you, in the form of a Credit Note.

  • You may refer to this article for information on Money Back Grace Period for Domain Names.

  • There is no Money Back Grace Period for the following Products:

    • SiteLock

    • Combo Plans

    • Weebly

    • G Suite (formerly Google Apps for Work)

1.Instructions to Locate your Order to Renew it

2.Instructions to Locate your Order to Delete it

Did you find this article useful?

Related Articles