Listing, Searching and Managing your Orders

In order to manage your Orders, you need to search for them from within your Control Panel with Al Shahba Technology FZCO, and access their Order Information view.

To List/Search and Manage Orders

1. Login to your Control Panel:

   For Resellers: 1

   For Customers: 2

2. Next, click

   For Resellers: Products -> List All Orders.

   For Customers: Manage Orders -> List/Search Orders.

3. Search for the specific Product Orders by selecting the appropriate Product under the For Product drop-down menu.

   NOTE

   For Resellers: You may search for Orders belonging to your Sub-Resellers by selecting the INCLUDE SUB-RESELLER'S RESULTS check box.

   Additional Information

   For Resellers:Instructions for Listing All Orders under your Reseller Account

   Instructions for Listing All Orders under your Customer Account

4. On the next page, you would see a list of Product specific Orders bought through Al Shahba Technology FZCO. Click the domain name associated with an Order to reach the Order Overview.

5. Click the Product specific tab on the right hand side to reach the Order Information view, from where you can manage the Order.