Listing, Searching and Managing Domain Registration Orders

In order to manage your domain names, you need to search for them from within your Control Panel with Al Shahba Technology FZCO, and access their Order Information view.

To List/Search and Manage Domain Registration Orders

1. Login to your Control Panel:

   For Resellers: 1

   For Customers: 2

2. Next, click

   For Resellers: Products -> List All Orders.

   For Customers: Manage Orders -> List/Search Orders.

3. Search for the Domain Registration Order(s) by selecting Domain Registration under the For Product drop-down menu.

   NOTE

   • To search for Domain Registration Orders affected by the Registrant Contact email verification process, select Domain Registration under the FOR PRODUCT drop-down menu.

      

     Here,

     • To search for Orders for which the Registrant Contact email address verification is pending, select Pending under the VERIFICATION STATUS drop-down menu.

     • To search for Orders which have been deactivated due to non-verification of the Registrant Contact email address, select Suspended under the VERIFICATION STATUS drop-down menu.

   • For Resellers:

     • You may search for Domain Registration Orders belonging to your Sub-Resellers by selecting the INCLUDE SUB-RESELLER'S RESULTS check box.

     • To search for deleted Domain Registration Orders, point to PRODUCTS -> DOMAIN REGISTRATION in the Menu and then click SEARCH.

        

       Here,

       • To search for Orders deleted in the past 30 days, select the ORDER STATUS as Deleted (in last 1 month).

       • To search for Orders deleted more than 30 days ago, select the ORDER STATUS as Deleted Archived.

   Additional Information

   For Resellers:Instructions for Listing All Orders under your Reseller Account

   Instructions for Listing All Orders under your Customer Account

4. On the next page, you would see a list of all your Domain Registration Orders bought through Al Shahba Technology FZCO. Click any domain name to reach its Overview.

5. Click the Domain Registration tab to reach the Order Information view, from where you can perform any modifications to the Order.